Five key considerations when buying a forklift that will save you time, stress and money

As an established forklift dealership, we’ve noticed common trends that occur time and time again. Even the most experienced forklift operators can fall into the trap of opting for the cheapest option, trusting dishonest dealers, focusing only on their short term goals or buying without a thorough site assessment. 

By being aware of this, you can reduce unnecessary downtime. This can help you save on excess costs and avoid stress in the long term.

To help you purchase a reliable forklift that will support your business’s goals, we’ve outlined five key considerations when buying a forklift. 

1. Opt for quality over price

No matter how often we are told not to be deceived by the bargain sticker price, we know how tempting it can be to purchase a significantly cheaper machine. Before simply choosing the cheapest option on the surface, ensure you consider ‘hidden’ costs. These can be maintenance, repairs, breakdown costs and temporary forklift hire. Taking this into account can ensure you choose a machine that comes at an affordable price, but is also high quality. 

How do I avoid this? When shopping, remember that top-tier brands are generally more expensive. This is because they stock higher quality machines, enabling greater productivity and reliability.

2. Research before you buy 

When it comes to purchasing a forklift, many factors require thorough research. One of the most important places to start is choosing a reputable dealer. A reliable dealer will help you find value for your money. Conducting research will help you find an honest dealer that is focused on finding you machinery that suits your needs and budget. 

How do I avoid this? Conduct thorough research on different dealerships by looking at their social media accounts, Google reviews, testimonials and websites. Calling different companies and paying close attention to their approach can also indicate the type of dealer you are purchasing from.

3. Focus on your long-term goals  

We’ve seen many business owners make the mistake of purchasing a forklift that is only suitable for their short term requirements. Forklifts can last for many years. For businesses that plan to evolve, it’s essential to purchase versatile machinery that will support this growth. 

As part of Hyworth’s purchase process, we invest time into understanding your short-term and long-term business goals, recommending machinery that will support your business’s current and future needs. 

How do I avoid this? Prior to purchasing, talk to an experienced dealer about the future of your business. Be prepared to discuss any plans to upsize, relocate, add to your fleet, or install new racking.

4. Ask your dealer what’s covered 

Whilst unlikely, even the highest quality machines can experience unexpected breakdowns. Asking about a warranty and ensuring it is included in your contract can be your saving grace in the long term. A warranty gives you the peace of mind that you won’t be left with out-of-pocket expenses or without a forklift for an extended period. 

How do I avoid this? Ask your forklift dealer what warranty options are available. A forklift company with a reliable warranty is a great indicator they have faith in the quality of their machinery. 

5. Request a site visit

When purchasing a forklift, a site visit from an experienced forklift operator will ensure the machine meets your unique requirements. A site visit takes into consideration your maximum lift capacity, the type of terrain, usage and future plans for your business, such as renovations or relocations. 

How do I avoid this? At Hyworth, we always recommend a site visit before we sell a piece of equipment. Our expert team are trained to notice small details, such as a slight slope or low ceiling height. In addition, a site visit allows the business owner to see the forklift in action. This way, you can feel confident you have the right machinery for the job.


There are many factors to consider when buying a forklift, and this article is only a starting point. If you are on the hunt for a suitable forklift for your business, get in touch with one of our friendly and experienced team members. We will guide you through the process, ensuring we match you with a forklift that suits your needs. 

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On the hunt for a forklift?

Download your free guide to avoid being “ripped off”.